Shipping by Express door to door/Air(which airport)/Sea(sea port) are available. Sample delivery time: Neutral 3-5 Working days. Bulk order delivery time: 10-13 working days after confirming samples.
Payment: For 1-2pcs order, can accept PayPal, MoneyGram, Western Union, also the Escrow; For the mass production always accept the Wire Transfer or T/T.
Warranty: 1 year for motor,controller, Shipment errors will be replaced free of charge. We have strict QC test system for each pcs before shipment , offer one year repair warranty.
After-sales: 1.Technology instruction when you get problems. 2.The warranty is based on broken not made by human being.
1. About Sample: How could I get a sample?
We have to receive your payment for samples and their express delivery cost, then send samples to you. The prices of the samples are 15% extra on the pricelist. Express delivery charge depends on the quantity of the samples.
2. About Price: could I get your price list? Yes, please tell us the products (with their model number), quantity you are interested in, then we will offer the price by e-mail.
3. About OEM: could we place order by OEM style to produce our own brand products in your factory? Of course you can. Welcome to do OEM. What you need to do is email us the brand name or logo.
4. About Lead Time: How soon we can get the shipment? We will arrange production after confirmation of the order and payment. So all scooters are brand-new produced, we will take 7-15 working days to arrange production, book shipping will take less than 7 days. Shipping time depend on the destination place.
5. About MOQ (Minimum Order Quantity): what is the minimum order quantity? Different model with different minimum order, so please contact with us before you send order.
6. About Shipping Insurance: how to arrange shipping insurance? We can arrange shipping insurance for you.